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Frequently Asked Questions
For Well-Informed Healthcare Decisions
What type of insurance does IHC accept?
We currently accept Wisconsin Medicaid (Straight T19), Blue Cross Blue Shield and self-pay.
Are your employees trained?
Yes, our employees have specific training in a health discipline or have been training internally through the INTEGRITY HOME CARE training program.
Do I get to pick the person looking after me?
Yes, you may have a family member or friend care for you. We will work with you in finding the best employee match.
Can I change my insurance?
Medicaid or SSI recipients who would like to switch their insurance from HMO to T19 can call 1-800-291-2002, then select prompt 1.
What are the qualifications for personal care services?
You must be 11 years of age or older. You must have a medical need and be functionally limited in providing care for yourself such as bathing, dressing, grooming, light housekeeping, and cooking. The assessment nurse will contact the patient to schedule an assessment that will take approximately 1-2 hours.
How many hours do I qualify for?
The number of hours varies and depends on your health conditions, abilities, MD approval, insurance approval, and your physical needs. The number of hours and care plan will be updated every 50 to 60 days as needed to ensure the best and appropriate care is provided.
How do I apply for home care services?
Submit your information below and someone from our office will contact you.
Get in Touch
6540 West Forest Home Ave, Suite 202
Greenfield, WI 53220
Office: (414)395-3166 | Fax: (414)210-5530
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